Haartek Salon

My overall rating

I've been going to this salon for 17 years now. My first hair stylist was really the only one that knew how to style my hair. After she left, I continued to go because the people were friendly, it was convenient for me, and the other stylist were...   +

I've been going to this salon for 17 years now. My first hair stylist was really the only one that knew how to style my hair. After she left, I continued to go because the people were friendly, it was convenient for me, and the other stylist were pretty good. Then maybe 3-4 yrs ago, they switched management. I still continued to go as my stylist was still there, the old manager was working part time, and the new manager was a stylist previously. Hence to say I was very disappointed when I came in to do my hair on my wedding day, and they charged me for bringing in my makeup artist to use their space. It's not like they have their own make up artist that would be losing business or anything. It's just poor customer service. Not only have I been a loyal customer for 17 years, but I've referred so many people over that time. Needless to say I will not be recommending this place anymore. My wedding will also be featured in a highly read wedding magazine which I will NOT be giving a plug to this salon. There are so many other salons in the Toronto area where the stylists are on trend and the service is 10x better, for a lot less! Hope the $75 was worth it Haartek!    -