Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup

My overall rating

I was so pleased with Safeway’s Voula grocery service curbside pickup. From crafting my account to picking up my order, the entire process was seamless. After creating my account, I easily found my pick up location and was able to pick a time slot...   +

I was so pleased with Safeway’s Voula grocery service curbside pickup. From crafting my account to picking up my order, the entire process was seamless. After creating my account, I easily found my pick up location and was able to pick a time slot for the very next day. I appreciate that so much as most grocery stores seem to have pick up times in the following week. The search function on the site is super easy to use. You can search by department, sale items, or just type in the product you are looking for. Once you add items to your cart, checkout is a breeze. I received a confirmation email that my order was received. I chose a morning pick up time and received an email shortly before the time indicating my order was ready for pick up. When I pulled into the Safeway parking lot, it was very clear where to go to pick up my order. I pulled into the slot and sent a text message to the number on the sign with my spot number. This is the only part I found a little strange. No one asked my name or order number. I guess I would assume I had the only order during that time slot or someone would have asked right? I received a text back saying they would be out shortly. After a few minutes, here came my order. The gentleman was very kind and let me know there was one item out of stock. He loaded everything in my car and off I went. This was a seamless experience. So incredibly easy and definitely worth the small convenience fee. I can order groceries from the comfort of my own couch and have someone pack it all up for me! I would definitely use this service again and I highly recommend it!    -