ottilia and sugar swimwear

My overall rating

AVOID THIS COMPANY! I ordered from them four months ago! two bikinis. They have been telling me the order is shipping soon every time I ask for 3 months. Finally I asked for a refund a month ago and they sent an email saying my order was shipped but...   +

AVOID THIS COMPANY! I ordered from them four months ago! two bikinis. They have been telling me the order is shipping soon every time I ask for 3 months. Finally I asked for a refund a month ago and they sent an email saying my order was shipped but they did not include any shipping information. I patiently waited. 1 month later and no order has arrived. I email them asking for tracking number and they say that the order should be arriving any day now but UPS has the tracking information and they have to contact UPS to resend the info to me. UPS never sent me anything in the first place. Also, is it not the company's job to send the customer the tracking info with the shipping email???? They are gas-lighting, rude, and refusing to give me a refund or tracking info so at this point they have stolen money from me and I had to dispute the transaction with my bank.    -