Shapes Fitness Centres

My overall rating

Shapes is a total and complete scam! If you sign up for a specific period of time, Shapes continues to charge you after that period is up unless you physically go down and cancel. When the staff goes over the contract with you it's interesting how...   +

Shapes is a total and complete scam! If you sign up for a specific period of time, Shapes continues to charge you after that period is up unless you physically go down and cancel. When the staff goes over the contract with you it's interesting how they strategically miss telling you that part. When I called head office to dispute the money taken from my account that I was unaware of for the past 11/5 years (aka stealing) they said too bad. It's in the contract. Should I have read it more closely? Absolutely. I unfortunately trusted the employees of this disgusting facility and then got reprimanded for not reading it on my own. Why don't you give us time to read it before pushing us to sign the contract? Why "go over" the contract with us if you are strategically leaving out such important information? At least own the fact that you are a malicious company that scams people out of their hard earned money. I think Shapes forgot what it's like to make an HONEST living. "It's in the contract" falls short as an excuse for the misleading information provided by their employees. Shapes/head office did absolutely nothing to help me and on top of it told me I still had to come down to cancel in person when I live over an hour out of the city. With enough arguing I was finally told I could mail in a letter. Again, why wouldn't you say that in the first place?? Did anyone at Shapes think to send their clients a letter or email stating their initial contract term was ending? It's interesting how they used to send you coupons in the mail or reminders to renew your membership when it came to term, yet no one thought to point out such a major change in their contract, especially to repeat customers. Completely evil business and even worse people who back up such immoral standards. Karma's a bitch.    -