Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup

My overall rating

I purchased 12 month ANYTIME Pass. For months now I have not been able to get any morning delivery slots, nor have I been able to book any slots earlier than 5 days in advance. When I searched available times for an address literally 350m from me...   +

I purchased 12 month ANYTIME Pass. For months now I have not been able to get any morning delivery slots, nor have I been able to book any slots earlier than 5 days in advance.

When I searched available times for an address literally 350m from me (I can see it from my house) it brings up all slots starting at 6AM until 10PM, beginning tomorrow. Full day availability for all addresses across the street from me.

They claim they do not have resources yet I just explained to them that they have trucks available ALL day to go to my neighbours.

This is easily fixable on the backend.

What a terrible experience. I purchased an anytime pass and they are only giving me evening slots. THAT IS NOT ANYTIME. That's false and misleading information to entice buyers. That's illegal. They changed the contract terms without notifying me. I'd suggest they consult with their legal department.

Also! They consistently overcharge for meats. They charge you the weight at the regular price if an item is sale. You have to do the math to catch it because they don't put the pricing on the packages.    -