I am sorry that you experienced this with this product. I have only had great reviews until this one and I am assuming if this is only showing up now, you only recently tried this? I put that product in a sample box way back in October of 2012. This... +
I am sorry that you experienced this with this product. I have only had great reviews until this one and I am assuming if this is only showing up now, you only recently tried this? I put that product in a sample box way back in October of 2012. This is June 2013. That could be one reason the product was not working perfect- as all my products are 100% Natural, there are expiry dates on all products. They work best before that. Or it could be the product was left somewhere in the sun, or in a hot place. I have all instruction on the care of 100% Natural products on my website www.turnersoapcompany.ca. Lip balms have to be kept out of direct line with high temperatures. If this happens it will change the texture of it. I don't use ANY preservatives as Turner Soap Company IS a 100% Natural Product company so shelf life is limited. You also have to realize, that not everyone is into 100% Natural, although I wish they were, for the planet and our own sakes. You will not find 100% Natural products work or perform like commercial type products, but better and in a different way with a bit of care of your products.
Here are a couple direct comments about this products from customers
Kaitlyn | 2 reviews
11/01/2013
I really love this! Not being a fan of goopy lip products, but being a fan of a little sparkle, this ended up being exactly the product for me! It applies smoothly, lasts long, and leaves a lovely shimmer. Not to mention it smells delicious!
Alyssa | 2 reviews
01/11/2012
I really love the Chocolate Rosemary Shimmer. It leaves my lips nice and soft and smells very good. It is awesome!
So I would like to offer you another replacement, to test again?
You can contact me on my facebook page or my website. We would love to get to you the product you will love!
I do appreciate the review, I like to hear from happy and unhappy customers so I can fix or thank them for their comments. Comments are gold!
Marjorie Turner
Turner Soap Company
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