Fiorio Salon and Spa - Square One Mall

My overall rating

Fiorio Square One goes above and beyond when it comes to caring for their clients and making sure everyone leaves happy and confident with their new look. Since my very first visit 3 months ago, I have come back twice because I’ve loved how my...   +

Fiorio Square One goes above and beyond when it comes to caring for their clients and making sure everyone leaves happy and confident with their new look. Since my very first visit 3 months ago, I have come back twice because I’ve loved how my hair looks when I leave the salon. On my first visit, I had booked an appointment for a hair cut and two weeks later, I was back again but this time, for a colour correction. When I left the salon that day, I knew I had finally found a stylist and colourist that I could trust with my hair.

My most recent visit to Fiorio was just as pleasant as my past visits have been. I checked in about 15 minutes early at the front desk and the receptionist took my sweater to hang up and offered me some water. She showed me to the section where clients get their hair coloured as I was there for a colouring service on my red hair. My colourist, Milena, greeted me and asked what she was doing on my hair today. I mentioned that I wanted my roots touched up because they had grown out quite a bit and that I wanted to even out the colour from all the fading. She was excited and had left to go mix the colour. As she was doing so, my stylist, Savannah, had just walked in to the salon with her purse still in hand (I'm assuming she had just come in for the start of her shift) and before even putting her purse away, she came by to say hi and asked me how short I wanted my hair to be. Prior to my appointment, we had previously discussed that I wanted short hair but wasn’t sure what length would look good. I wanted a change so I showed her the length (which was quite a bit seeing as I had long hair to begin with). She asked to make sure I was ok with the length and when I said yes, she went ahead and cut it off right at the beginning and went on her way.

Milena had returned and started applying the product to my roots to lighten them so that when she applied the colour afterwards, it would even out. She was surprised at how vibrant most of my hair had stayed since red is the quickest fading colour. She had an assistant help with that and then after waiting about 10-15 mins, her assistant came by and walked me over to rinse my hair and give me a quick rough dry before applying the actual colour to my hair. Her assistant started applying the colour as Milena was finishing up with another client so that I wasn’t left waiting. She came back and took over colouring my hair and when everything was applied, she gave me a few magazines to read while I waited for the colour to process. When the time was up, Milena was working on another client so she had her assistant wash the colour out of my hair along with a head massage so I wasn't left waiting again.

Once that was done, she took me over to my stylist’s chair and brought my purse back to me that I had left at the colouring station. Savannah didn’t keep me waiting and after talking to her about what I wanted to do with my hair, she went right to work. Throughout the cut, she would ask for my opinion making sure she didn’t cut too much off and kept reassuring me that this was going to be a great change for me. Towards the end, she showed me what my hair looked like from the back and told me that the top looked a little heavy so she asked if I wanted to take a bit more off. I told her to do what would be best since I trusted her opinion. By the end of it, I quickly fell in love with my new cut (and refreshed vibrant red hair colour!). I was so nervous because I haven’t had short hair in about 5 years but Savannah did an outstanding job and I’m glad I went through with it.

Everyone who works at the salon are very professional yet friendly and aren’t afraid to come talk to you (or compliment your hair!) which is such a great thing when it comes to finding the perfect salon for me. It’s spacious and clean and they really make me feel pampered when I’m there.

The pricing is great because they’ve got a price that can fit your budget with different level stylists who are all very talented!

So if you’re looking to change up your hair, Fiorio Square One is the place to go. If you're looking to change your colour, Milena is the person you want to go to, she’s absolutely incredible - she’s the reason why my hair has become a more bright and vibrant red since first getting it coloured at a different salon. And if you’re looking to get a cut, I highly recommend Savannah - she is extremely talented and gave me the courage to rock the short hair! I’m so glad Fiorio is staffed with such amazing people, it’s the reason why I’ve become a loyal client to this salon.    -