Romantica

My overall rating

I WOULD NOT RECOMMEND THIS STORE TO MY WORSE ENEMY!!!!!!!!!!!!! I went to purchase a Prom dress and found the staff very pushy and rude. I found a dress and paid $570 for it not just a few dollars. We were told when closer to the date of the prom...   +

I WOULD NOT RECOMMEND THIS STORE TO MY WORSE ENEMY!!!!!!!!!!!!!

I went to purchase a Prom dress and found the staff very pushy and rude. I found a dress and paid $570 for it not just a few dollars. We were told when closer to the date of the prom come and we will do any alteratons at NO CHARGE!! We went in with the dress and to have it shortened they charged $65 .......they went to say there is nothing on the bill about NO CHARGE for any alterations....first mistake because i believed them and didnt have them put it on the bill........they are LIARS. They called to let us know dress was ready......my niece went in to pick it up she tried it on and was horrible.......they were very rude to her.......she paid the $65 and left. She called me in tears so i called the store and was told well you have to speak to the owner........in the meantime we had to find a steamstress to alter the dress so it could be worn.........to do that it would cost $150......so in total the alterations ended up being $215. So now the dress that i paid $570 .......now was $785.......ridiculious. I received a call from the owner who was very, very rude told me that the dress looked beautiful there was nothing wrong with it .....i told her that they didnt do it right and she said we know what we are doing and told me that i can forget about getting my $65 refunded. The steamstress that we found to fix Romantica's mistakes needed the fabric they said they cut to shorten the dress when we picked it up it wasn't even the same color. After this horrible experience at that store ........i was at my hairdresser and we were talking about dresses,etc. And a lady there said i had the WORSE experience with my daughter's graduation dress and so i asked her at which store and surprise it was Romantica and again alterations messed up.

I will never go back there and do not recommend it to anyone.........its a horrible place!!    -