Volum Studio & Spa‎

My overall rating

I went and got my hair done here, what a big mistake. I am not sure why the other review on here said they offered her coffee, I did not get offered and when i ask if there was coffee I was told that just down the hall is a coffee place. I went and...   +

I went and got my hair done here, what a big mistake. I am not sure why the other review on here said they offered her coffee, I did not get offered and when i ask if there was coffee I was told that just down the hall is a coffee place. I went and got my coffee and came back, I waited for the girl to do my hair for 30 minutes does not seem long I know but when she is talk with the other girls more than she is working that to me is not a good sign. After my wait I still was not happy, my hair was yellow and when I ask if she could fix it, I was told that she did not have the time and that I could re-book and come back,
When I got to the front and asked for the manager, the fat girl said she was, what a B$#@ she was, told me that my hair was fine and that it was going to cost me $150.00 when I said that I was not happy the manager Miranda told me that this is what I ask for and now i have to pay. I told her that I ask for blond highlights not yellow. she told me to pay and go some where else to get it fix if I did not like it. I just walked out with out paying and she came after me telling me she would call the police, I told her to go ahead.

I WOULD NEVER GO TO THIS PLACE EVEN IF IT WAS FREE, THE MANAGER ( I USE THAT LOOSELY) NEEDS TO GO AND WORK ON HER CUSTOMER SERVICE SKILLS. AND THE HAIRDRESSERS NEED TO GO BACK TO SCHOOL TO LEARN COLOR.
NEVER GO HERE!!!!!!    -