D'Italiano Thick Slice Bread

My overall rating

We like this Brand & even though it is more expensive, we stayed with them. However, back in June 2022 we experienced a Large Patch of Mould on top of a FRESH Bread hidden by the Printed Label on the Bag. I contacted them & offered them the Loaf of...   +

We like this Brand & even though it is more expensive, we stayed with them.
However, back in June 2022 we experienced a Large Patch of Mould on top of a FRESH Bread hidden by the Printed Label on the Bag. I contacted them & offered them the Loaf of Bread but they Declined. Not NEEDED! We FROZE the Loaf. I have since contacted them several times for reimbursement & was supposed to receive something. Over two weeks ago, I contacted them & was told that the Department looking after that was being REORGANIZED. I guess customer satisfaction is not a PRIORITY with this company!    -