Las Vegas

My overall rating

WARNING EQ3 Las Vegas NIGHTMARE!!!!! Wow, what a nightmare. We ordered a coffee table and dining room table from EQ3 Las Vegas in late August 08. It is now almost a half a year later and still no dining room table. We were Promised these items...   +

WARNING EQ3 Las Vegas NIGHTMARE!!!!!
Wow, what a nightmare. We ordered a coffee table and dining room table from EQ3 Las Vegas in late August 08. It is now almost a half a year later and still no dining room table. We were Promised these items within 30 days. The coffee table came in around 90 days and have to say is very poorly made and was damaged when it came in. When we called to tell them it was damaged all we got was an extremely bad attitude and not even a sorry. They said we can take it back and wait who knows how long for another one. We have called on the dining room table that we still not have received and they act like we are second class citizens and its our problem not theirs, They really don't care about return business. Amy the manager is so rude and had the odasity to tell us that if it takes 2 years to come in we will just have to wait and there's nothing we can do about it, Keep in mind we have always been very polite and didn't deserve this attitude, We even tipped the sales girl at the time of sale. I think they act like this because they must be getting a lot of complaints every day for this same reason. A: there items are cheaply made, similar quality as Sauder(totally doesn't look like what I saw in the showroom, B: who knows if the items will ever come in (a half a year and waiting is totally unrealistic and we feel like we have been scammed, keep in mind we had no Thanks Giving or Christmas dinner at home thanks to them) C: The customer service is great before you pay, but once you pay forget it, then their true colors show.    -