Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup

My overall rating

I was offered a one month free trial of this service. So far, I’ve only used it once and I have mixed feelings about it. I am comparing it to Instacart which I’ve used before. Pros: it saved me after a back injury by not having to go to the...   +

I was offered a one month free trial of this service. So far, I’ve only used it once and I have mixed feelings about it. I am comparing it to Instacart which I’ve used before.
Pros: it saved me after a back injury by not having to go to the store. I loved that they used paper bags. With Instacart I end up with a plethora of reusable bags. I liked that you can see the ingredients and the nutrition facts table on the website which you can’t on Instacart. They also make it way easier to compare prices. I think Instacart intentionally makes it difficult to compare. I’ve heard they don’t up charge like Instacart does and I was able to access sales. In the end the total cost was comparable on both services. With Voila, tips are optional compared to Instacart which automatically calculates it for you.

Cons: I hated that I had to answer the door instead of them just leaving it on the step (like I said, back injury). There were many things unavailable when I ordered (spinach, cherry tomatoes), and when my order was delivered I got everything I needed for my recipe except the key ingredient which was out of stock. Unfortunately they don’t give you the option to substitute something. I ordered a cucumber which appeared to have been slightly frozen.

I’ll have to try it a few more times before I decide if I will continue. It is a good service with lots of positives.    -