Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup

My overall rating

Thanks for nothing. You guys need to get your heads out of your asses...and take care of your customers A LOT better. I don't know who is running things over there....but you guys suck when it comes to Voila. What exactly is '....cancelled for...   +

Thanks for nothing.
You guys need to get your heads out of your asses...and take care of your customers A LOT better.

I don't know who is running things over there....but you guys suck when it comes to Voila.
What exactly is '....cancelled for unforeseen issues'. And why are your supervisors so ill-equipped to handle a simple question?
Why should customers have to call in to see what the issue is?

First time voila user, and LAST time. You guys need help prioritizing customers support, and stop giving bs excuses for the incompetence of your business model.
I don't know who created that business model....but they suck too.

If these cancelations were all because I have a US phone number.....then perhaps you need to tap the brain trust over in the IT dept and have them make it IMPOSSIBLE to include a US phone number on the website.

Simple fix - but you guys won't do it because it's too simple and easy.

Pathetic first and second experience.
Not really into dealing with nonsense. I can't wait until InstaCart is avaliable in my area - they've ALWAYS taken care of their customers.

Eat shit Voila. You guys are the WORST!    -