416-FLORIST

My overall rating

I like other reviews would give zero if not negative stars if I could. Ordered flowers to be delivered on Friday before 2pm, called them at 2pm and they said the flowers were out for delivery. They delivered the flowers that evening to the wrong...   +

I like other reviews would give zero if not negative stars if I could.

Ordered flowers to be delivered on Friday before 2pm, called them at 2pm and they said the flowers were out for delivery. They delivered the flowers that evening to the wrong location, or so they said. We spoke to them on Monday and the manager *** said there was nothing he could do even though it was his mistake. After quite a long argument he agreed to deliver the flowers on Tuesday ( two business days after they were suppose to be delivered) before 5pm. The flowers didn't come by 5pm on Tuesday and when I called back he continuously put me on hold and then hung up! I decided to stop by this location, which to my shock was actually a rug store with a tiny back room with about 3 plants of fake flowers. The manager/owner said again that he was wrong but refused a refund OR to give us the flowers!

I HIGHLY RECOMMEND YOU USE ANY WHERE ELSE IF YOU WOULD LIKE TO ACTUALLY GET YOUR FLOWERS!!!

***Editor's Note: some portions of this review have been removed per our site's Review Policy    -