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6 Things You Should Know Before Booking Your Next Nail Appointment

Posted by Maddie Jo | Wednesday July 16, 201424 comments


For most of us, when booking a mani/pedi we don't think beyond what colour of polish to choose. But since you're subjecting your fingers and toes to any manner of tools, germs, and experience of the technician, we've gathered the following guidelines you must read before your next nail appointment. 

We met up with spa owner Cathy Mancini who runs Lux-Spa located in the heart of Yorkville, Toronto’s most posh part of town. Mancini says there are a few crucial details to take into consideration before getting a treatment. 

Lisa Crispo Photography


“Before even making an appointment, I would suggest actually going to the establishment and having a look around for yourself. You want to make sure it actually looks clean. If it's dusty and grungy looking, why would you want to spend even five minutes in there?” says Mancini.

Even if it looks clean, you should ask to see how the stations and tools are sterilized. “You want to make sure they are using a product called Accel, which is sprayed in foot baths and on implements.”

Lisa Crispo Photography

At Lux-Spa, the estheticians all have college diplomas and/or certificates. Mancini says she runs a health conscious business, and her trained employees are huge on cleanliness and the clients’ well-being. “When receiving treatments cuticles mustn't be cut,” says Mancini, “Only the white dead skin is safe to remove. If you get rid of the cuticle, that area is wide open, anything can get in and cause infection.”

Lisa Crispo Photography 
The attitudes of the employees play a big part in a relaxing spa experience. Mancini says to pay close attention to how they treat clientele: Do the clients look like they are being rushed out? Do clients look relaxed? Are they enjoying their services? How does staff interact with the clients?


Lux-Spa stands out from the others; you can't smell polish or other harsh products in the spa, and Mancini says Lux-Spa treatments last way longer. "You'll find that you won't need another pedi for six weeks, or a mani for three weeks. Most places you'll need a new one a week later!"

At Lux-Spa, Mancini says there are no unwanted surprises, “You must always watch out for additional charges. Many places have hidden fees for: callus removal, filing, cuticle work, massage, nail polish, etc.”


Most products used at Lux-Spa are organic. "Love Fresh", the organic and or all natural and very popular line used feels and smells like heaven.


Lux-Spa also treats their clients to complimentary coffee, tea and water. They host fun events like Martini Mani Mondays, and they’re always setting up Mani-Bar’s at various social functions in the GTA.


Checklist RE-CAP:

1. Don’t let your esthetician remove your cuticles

2. Make sure environment is clean; ask if they use good sterilizing products such as "Accel" for tools and stations

3. Ask how educated the employees are

4. Make sure other clients look like they’re content

5. Ask if creams and scrubs are organic or natural (no harsh chemicals)

6. Be sure you know what the full cost is, and what’s included in your treatment


Lisa Crispo Photography

ChickAdvisor’s favourite treatment? Lux-Spa’s “Chocolate Pedi”; a LUXiourious one hour and 15 minute pedicure! 

More by Maddie Jo
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on February 05, 2016  a.m646  1,024 said:

Scary btut good to know this before I go! lol

on January 13, 2016  MsDebz001  4,875 said:

Thanks for the information :)

I have never had a professional pedicure before and I'm well over due for one. Guess I need to spend a little time reasurching. Most of the places that I have seen have turned me off.

on February 05, 2015  rogersresaca  89,517 said:

My daughter in law goes so many times a year, it's unreal. She got a fungal infection on her toes last year and it was terrible and took forever to go away. I would suggest you carry your own mani-pedi tools in for them to use.

on December 05, 2014  Onimiki  3,409 said:

Very informative! Thank you!

on September 24, 2014  brit_tany33  5,924 said:

Sometimes it can be scary to speak up and ask questions of your salon lady, or let them know you don't like something, or ask them not to do something they would normally do on everyone...but essentially you are paying for their services so you want to make sure the services are just what YOU want! It's just like getting your hair cut...you don't want to walk away unhappy with what you got and having to either pay for it to be re-done, or just "fix" it yourself! As someone who loves getting their nails done, and also doing them myself...I have learned to either speak up or you cant really complain :)

on August 31, 2014  Zillah82  2,182 said:

Good article! I never would have known about a few of these. Thanks

on August 22, 2014  Zillah82  2,182 said:

Great article!

on August 17, 2014  solarya  4,861 said:

Hey thanks for posting this, love this article. Taught me a lot! TY

on August 16, 2014  SHIEBS  871 said:

I actually never thought to ask if the creams and scrubs are organic...I've been to a lot of mani/pedi providers and have yet to find a favourite, these questions will help in the future.

on August 12, 2014  Shaunah  5,104 said:

Definitely trust your gut, and don't be afraid to say something if you aren't happy with the service midway through. I've had a nail tech file my natural nail surface before applying shellac - she told me the polish wouldn't last as long without doing so when I spoke up, but I told her I would prefer she just cleanse the nail rather than damage it by filing.

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