ChickAdvisor Premium Frequently Asked Questions

Friday November 11, 2016 by ChickAdvisor Team

Updated: February 24, 2017
 
If you're reading this post, then you've already heard the amazing news about #ChickAdvisorPremium! Since this is a brand new offer from us, we know you have questions. Without further ado:

What is ChickAdvisor Premium?
Our Premium Members will get priority for ChickAdvisor's Product Review Club.  A percentage of all available spots to test products will be reserved for premium members, boosting your chances of being selected. Please note you still must apply and be qualified for the offers (qualification details can be found in the next question). Your ChickAdvisor Premium membership also grants you front of the line access to ChickAdvisor events, when available.

Premium members will receive our signature ChickAdvisor makeup bag loaded with approximately $100 worth of beauty products just for signing up.

From time to time Premium members will also receive exclusive offers from our retail partners, saving you big bucks!


How many times will I be selected for a Product Review Club as a Premium member?
There is no limit to how many times you may be selected for a Product Review Club offer.  Similarly, there is no guarantee how many offers you will get.  You will still need to qualify, which means you have to complete the application surveys that come with the offers and you must be a Product Review Club member in good standing.  A Product Review Club member in good standing:

A. Reviews what she receives within the deadlines provided;
B. Has reviewed at least 5 items on her own (of products she already owns)
C. Writes authentic, helpful reviews (no copy and pasting, no one-liner reviews, etc)
D. Uses the hashtags we provide with campaigns when posting to social to help spread the love.
 
How long is my subscription valid for? Is it a yearly or monthly subscription?
Subscriptions are valid for one full year from the date of activation (more on that in a moment). As your expiry date approaches, we'll send you a reminder to renew. If you do not renew, your subscription will automatically be cancelled. We only offer a 1-year membership.

When can I sign up for a membership?
Sign ups are ongoing but memberships are activated four times per year (each season). Your membership is valid starting on the activation date, so even if you sign up a few months before the next season, you will still have a full year of perks.

Example: Winter 2017 subscription will be open until December 15, 2016. Your membership would begin on January 1, 2017 and be valid until December 31, 2017

When do I get my welcome gift? 
Welcome gifts will be sent out approximately 4-6 weeks after the activation date.  A more detailed timeline will be emailed to you after you purchase the membership. 

As we negotiate with our brand partners for welcome gifts throughout the year, the gift for new members may change from season to season. However, the value and appeal of the gift will be similar every time.

What if I change my mind? Do you offer refunds?
Cancellations for refund are available within 30 days of your purchase OR before your welcome package has been sent out, whichever is sooner. If your welcome gift has already been sent, we cannot refund your subscription. 

What if I don't like the welcome gift or the offers? Can I get a refund?
If you don't like your welcome gift or your monthly offers, think of it like this: you have just saved yourself over $100 on a beautiful gift for a friend ;) It is impossible to please everyone but please know we are trying our very best. And again, we cannot offer refunds after your gift has shipped - no exceptions.

Is there a reward for referring my friends? 
Yes! For every friend you refer who ends up subscribing, you'll earn a $5 Amazon.ca e-gift card. We send these out in batches each month. To avoid any confusion about refunds, your referral will only be validated after your friend's refund window has passed. There is no maximum to the number of Amazon.ca e-gift cards you could earn due to valid referred subscriptions. 


How do I check my referral status?
Visit this link (http://chickadvisor.referralcandy.com/). Create a profile by entering your email and name (note: you may need to click below the word "email" for the box to show). You will be sent an activation link by email which you must click to proceed. This returns you to your referralcandy page where you create a login. Once logged in, look for the "Track Your Rewards" link in the upper right corner to see your referral status. You can click "Refer Your Friends" to view your referral link.

How can I pay for my subscription?
You must go through our shopping portal at ChickAdvisor.shop. The portal accepts major credit cards and Paypal. We cannot accept personal cheques or cash payments, sorry.  

Will the subscriptions sell out? What happens if they sell out before the sign-up period closes?
Yes, we will only have a limited number of subscriptions available per season. If we're sold out, you will be able to buy for the next season. As our membership grows, we plan to increase the number of subscriptions offered. Bottom line: don't delay!

How will you send me updates or details on my exclusive deals?
You will be asked for your email during sign-up, and that's how we'll communicate with you. We never sell your email to a third party, and your address will only be used for sending you products. Please make sure that @ChickAdvisor.com emails are marked as "safe" with your email provider to avoid your notifications going to your spam folder. 

I don't live in Canada. Can I still subscribe?
Sorry, ChickAdvisor Premium is currently only offered in Canada at this time.

Why do I have to pay for this? I thought ChickAdvisor was free!
Yes, using our site and being part of our Product Review Club is still absolutely free! ChickAdvisor Premium is an exclusive upgrade to your membership, and you will be getting products and offers which are not available to our regular members.

Why must I pay in advance?
Because your card will only be charged once (i.e. not a recurring fee), we are actually not allowed to retain your credit card information for more than 7 days. The spots are limited and this is your only way to guarantee your subscription.

Any more questions? Post them in the comments below!

CLICK HERE TO BUY YOUR CHICKADVISOR PREMIUM MEMBERSHIP NOW!

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7 Comments

on March 17, 2017  Tynk  1,634 said:

Just signed up. Super excited!

on March 08, 2017  BesoYT  2,834 said:

I'm excited to be getting my goodies in another month or so. I can't wait to see all of the deals offered in the year ahead!

on January 07, 2017  StaceyBuhr  5,782 said:

I love that it is Canadian!

on December 20, 2016  fuzion143  570 said:

Soo excited!!!! I can't wait to get the goodies

on December 07, 2016  pinksexysan  24,563 said:

Im in !

on November 19, 2016  HappyEastCoastr  5,320 said:

Thanks for taking PayPal!!

on November 12, 2016  jcb75  10,962 said:

Thank you for the information! One less coffee a month is going to save me money in so many other ways!!

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