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4.2/5
136 reviews
LUSH Fresh Handmade Cosmetics Reviews - Ottawa

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    4.7/5
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    Recommended? You Betcha!
    April 23, 2021
    Saskatchewan, Canada

    nice place to splurge!

    Most people I know say they can't even enter the stores because the smell is so overwhelming. Not me! I love going into Lush! I love how everything is so colourful, nicely displayed, minimum packing, amazing handmade products! I would buy more often if I could afford it, honestly! The stores are usually busy (well, pre-pandemic anyway) so I liked to go in there with a clear idea of what I was looking for. This was also handy for me as I prefer to have less interactions with store associates anywhere, unless I need assistance with anything, but associates at Lush are always friendly, welcoming and willing to provide additional information when required.

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    3.5/5
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    Recommended? You Betcha!
    August 16, 2020
    British Columbia, Canada

    Lush store associates..... hmmm.

    Lush store associates are way to pushy, but they do great customer service, bath bombs are 7.95 to 9.95, soap are by weight, some soaps are by each, the hair mask is quite the splurge, yes the jasmine one, the toothy tabs, soaps and shampoo and conditioner bars are travel friendly and naked (packaged free) the shower gels and shampoos are bottled in plastic but I transferred those into a reused plastic bottle. Splurge it is. When it is payday!

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    4.7/5
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    Recommended? You Betcha!
    July 20, 2020
    Ontario, Canada

    love there products

    The kingston location is amazing. You can smell the store from a few stores down. I ordered myself products for mothers day online since stores were closed at the time. I was happy with all 8 bath bombs that I used, they smell amazing and leave your skin silky smooth. They also last and don't fizz out in a minute. Worth every penny

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    4.2/5
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    Recommended? You Betcha!
    March 30, 2020
    Ontario, Canada

    Quality, Innovation

    You do get what you pay for. In lush’s case, it is high quality product. Lush offers an amazing variety of handmade products, consisting of soaps, home care, and self care. The prices are quite steep, however most leave you feeling refreshed, and satisfied overall, so it is worth it compared to purchasing some brands. Some of their products are quite unique and innovative. Some being the toothpaste and mouthwash tablets, and shampoo bars. So interesting to try out. Employees are super friendly and helpful as well. I went in and wanted to try a product before buying. They sealed up a sample for myself and my friends to try out and take home, so that we could try it and come back if we wanted to. I will most definitely be returning to lush in the future!

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    4.7/5
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    Recommended? You Betcha!
    December 14, 2019
    Wolverhampton, United Kingdom

    Lush

    What can I say? I absolutely love lush products. If I see a lush store, i am unable to just walk on past it without having to go in. Bubble bars and bath bombs are what I normally walk out with. I go round smelling each of them and looking at the descriptions because each of them have their own unique smell and purpose.

    Bubble bars always leaves my skin feeling super soft when I get out of the bath.

    I love how everything they use is natural and that they they use recyclable packaging.

    My only complaint ... it's a little over priced.

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    3.7/5
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    Recommended? You Betcha!
    October 25, 2019
    Edinburgh, United Kingdom

    An irregular treat, but a much enjoyed one

    I don't go to lush often because it's kinda pricey, but when I do it's always a delight. The stores always smell amazing, and I've only ever had a problem with one product, and it was dealt with amazingly. I used a deodourant bar a few years back and had an allergic reaction - I got big, red, weeping rashes on both of my armpits. I read online that it sometimes happens with natural deodourants so I tried to stick it out, but I just couldn't.

    When I spoke to lush about it, they apologized profusely and refunded me immediately with no hassles or issues.

    I'm not a HUGE fan of how overly friendly the staff are, but I appreciate how available and knowledgable that they are.

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    3.5/5
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    Recommended? You Betcha!
    July 30, 2019
    Ontario, Canada

    Very Good

    I love their products. They smell so good and I just holding them in my hand. However, I feel they they are a bit too overpriced so you can't buy them that often.

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    5.0/5
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    Recommended? You Betcha!
    May 15, 2019
    Ontario, Canada

    Top Notch Service!

    I always LOVE an excuse to go into LUSH...even if it's only to look! The customer service representatives are always so helpful and knowledgeable in their products! Not to mention they give back & offer reusable packaging! BONUS!

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    5.0/5
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    Recommended? You Betcha!
    May 05, 2019
    New Brunswick, Canada

    LUSH

    I have been using lush for a little over 5 years. They are an amazing company with amazing products !! Never disappointed. You can’t beat the prices. My favourite items are the don’t look at me fresh face mask. It leaves my skin clear - and all bath bombs and Scrubbie - perfect for getting those legs exfoliated for shaving season ( I have yet to find something I haven’t loved)

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    5.0/5
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    Recommended? You Betcha!
    April 12, 2019
    British Columbia, Canada

    I love LUSH!

    Lush is always on my list to go to whenever I go to the city! The staff at every store are amazing and very knowledgeable. They always give me samples if I’m uncertain with what will work for my skin. The products are wonderful.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.