Really disappointed with the service of Sears lately (both in the delivery stores and over the phone). I made a purchase (a wonderful deal!) before Christmas online that showed the item was in stock and to be delivered in two weeks. Three weeks had passed and I still had not even received a shipping date. I called their customer service and they told me my order was cancelled without giving any reasons. I'm very happy I called or else I would have never known my order was cancelled...how horrible is that!? Unfortunately Sears has now lost my business.
The choices in clothes and shoes are average (less than certain other big surface stores) and the prices are rather expensive. On the other hand, for appliances and household items, the choice is vast and the delivery services is efficient. They even offer to pick up old large appliances.
I use to love this store however there is only 1 left in our city and the selection is not very good any more.
I still go there from time to time to check out the sales, but I'm usually disappointed
Honestly I do not like anything in this store. It is run down and nothing can change that. The clothing is targeted towards older women nothing for younger generation, which they are missing out. The bedding section is super expensive and can be found cheaper else where. Same concept with kitchen and any other department they have.
Nice stores and set ups but they don't really have a lot that's to great. If you are the female that likes perfumes and expensive makeup, I guess this store is for you. Just about everything is more pricey than everywhere else, even hudson bay is more cheaper and better. Not really impressed and the workers at least where I live aren't so helpful and they like to skip people as well.
I find Sears has geared most of their clothing items to older people or styles. Plus their prices are high and the stores could really use a face lift. But I still recommend. Just nothing there that I find appeals to me.
Place has its up and downs, sometimes you can score some good deals and get great finds. but dont expect much from the store then you'll be fine. Rely only on yourself- people working there seems too tired from everything, I find their help to be almost depressing :))
I like some of the stuff I got from Sears and they have lots of selection. I like all of their kitchen stuff, I have found some great quality products here.
I like going to sears it relaxing the people are nice and the price sometimes and wow! A few months a go there was a sale in sears and all last season purses/handbags were on sale for $20! My mom and I bought expensive designer purses for 20 bucks each. I bought a $110 purse for 20 dollars. Believe it or not. Later I learned that the sale happened in a few stores. I definitely recommend sears.
Products bought cod to be paid for at the catalogue store- when I tried to return them, they "had no money",
And handed me a hand written scrap of paper saying this is your IOU. 3days later they called to say they had my $300 and told me to get a sears credit card to solve this problem! I called the sears head office, they agreed this is how the local stores in smaller cities30,000(mine) is done- and to get a credit card to solve " my issue".
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.