4.3/5
249 reviews
Sephora Reviews - Toronto

Description

Sephora was founded in 1970 in France as Shop 8 by Dominique Mandonnaud, who, in 1993, fashioned the store's unique name by blending the Biblical name of Zipporah (Moses' exceptionally beautiful wife) with the ancient Greek term for "pretty," sephos.

Today, Sephora is not only the leading chain of perfume and cosmetics stores in France, it's also a powerful beauty presence in 24 other countries. In the United States and Canada, there are over 280 Sephora stores and over 270 Sephora inside JCPenney stores. For more information, visit http://www.sephora.com.

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    3.5/5
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    Recommended? You Betcha!
    July 19, 2016

    J'adore les produits de chez sephora qui sont d'une très bonne qualité malgré les prix très élevés! Par contre, lorsque j'y ai été pour la première fois, ya personne quo est venue me voir si j'avais besoin d'aide où si je cherchais quelque chose en particulier. C'ezt bien dommage car ce sont des services comme ça qui me pousse à ne plus y retourner!

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    5.0/5
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    Recommended? You Betcha!
    June 29, 2016

    This is the store I frequent the most. I love beauty insider points and all of the perks. They have so many deals and I can usually find everything I need.

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    3.2/5
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    Recommended? You Betcha!
    June 25, 2016

    While I like Sephora, I do not like their store. Majority of the time the Toronto store has way too many people. The worst thing is, if I'm trying to look for someone, they ignore me. Unless I'm carrying a nice bag. They've gotten slightly better, but for the most part I prefer shopping on the website.

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    5.0/5
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    Recommended? You Betcha!
    June 21, 2016

    AMAZING. Everything about this store is amazing, you will find every great makeup and beauty product you ever wanted and then some. Great super attentive customer service, you can get free samples and even a makeover by just walking in the store.The points system is unreal, the points add up fast meaning more free items and a free birthday gift! Prices vary depending on the brand but I would say they are decently priced for the quality.

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    5.0/5
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    Recommended? You Betcha!
    June 13, 2016

    Sephora has been my go-to for cosmetics for as long as I can remember. Before they came to Canada, it was always #1 on my list of stores to visit in the US.

    They keep their product selection fresh and interesting by bringing up-and-coming niche brands to their stores. Sometimes, your old favourites get replaced with new ones (out of necessity), but it always makes for an interesting adventure.

    Whenever I have friends or clients who need to refresh their look (and their makeup kits!) this is where I take them. The associates in store are always helpful, and are usually good at leaving you be if you know what you're after. This is where I come to play when I need inspiration, or a new weapon in my arsenal.

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    4.3/5
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    Recommended? You Betcha!
    May 31, 2016

    I love Sephora. This is always my go-to stop for makeup. When I go to my local Sephora, I always get great customer service. As soon as I walk into the store, they greet me. When I'm looking through the aisles, there's always a worker to ask me if I need help. When I do need help, the employees are always glad to help me with the best attitude. As for their products, they have a variety of brands and it's always easy to pick up the product I need. I also feel like this is where you can get high end makeup for the lowest price.

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    3.3/5
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    Recommended? You Betcha!
    May 22, 2016

    This place is honestly such a hit or miss. I love going here but I hate it at the same time. It's almost ALWAYS busy, unless you go on like a Tuesday morning, it is literally always packed with people. Which sucks because 1. you can't find someone to help you, as they are always busy with other people and then when they do help you they are rushing you because they have to help other people. 2. You have a hard time getting to products because people are either in your way or the product tester isn't even there! That literally happens more times than not, I go to try a product and it's missing! I find that so annoying and it prevents me from buying the product cause I can't see it, you know? and finally 3. The line ups to the cash are SO LONG like they take foooorever. That's why I stick to shopping online to be honest, and they have a great return policy so if you get something that you aren't a huge fan of you can always return it. The times that I have gone in the morning have been great though, everyone is willing to help you out, is super nice and doesn't rush you. I have been helped by some amazing people at this location

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    4.2/5
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    Recommended? You Betcha!
    May 12, 2016
    British Columbia, Canada

    I love that they allow you to return a product when you are not 100% happy with it. I know some people say they are pricey but you can purchase on their website through ebates and get money back as well

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    3.8/5
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    Recommended? You Betcha!
    May 09, 2016

    I LOVE Sephora. They have so many different brands and every kind of makeup and beauty products imaginable. I love that I can try products before I purchase them and can return them for a full refund if they do not meet my expectations (They have an overly generous return policy).

    The service is okay - there is usually an employee to greet you and offer you a shopping bag when you first arrive, which is appreciated. Though sometimes it is difficult to find assistance from employees once you're in the store and the assistance does not always feel genuine or friendly. That being said, it is not horrible - I understand Sephora is a busy and tiring store to work in.

    Overall, I definitely recommend this store, particularly to those who may be looking for certain products but are unsure of what exactly they need from beauty products - employees are great at explaining different products, brands, etc.

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    4.5/5
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    Recommended? You Betcha!
    May 02, 2016

    I always love shopping at Shepora, the prices are a bit steep for most of their products but I still love to go into Shepora even thought I have nothing speicific to b buy. They have so many products to look at. I love beauty products and I'm like a child in a candy store when I'm at Sephora. I used to drive down to the states to visit Sephora when it wasn't in Canada yet. I'm fortunate that every one around knows I'm picky so they would always get me a Sephora gift card for my birthday and xmas instead of buying me something I probably won't like.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.