I received this pillow as a gift. It's definitely one of the best gifts I have received because it did help with my neck pain. After several nights of sleeping on this pillow, I started to find my neck wasn't as stiff and sore as it used to be. The pillow also doesn't hold in heat so I wasn't waking up every hour to flip my pillow. Every night before going to bed I just fluff my bamboo pillow as much or as little as I need. I recommend this pillow to people who have neck pain or trouble sleeping. Definitely a godsend to me!
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