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1 review
Bonsai Sheepskin Sandals Reviews
#39 in Flip-flops

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    Recommended? Fugheddaboutit!
    October 26, 2009

    I would advise people not to order shoes from this site. My experience has been frustrating and poorly handled by the company. Here's my story: I ordered a pair of men's size 10 bonsai sandals in black on October 8 to be delivered on October 18 as a birthday gift to my brother. My card was charged immediately for this purchase. Then on October 15 I received an email saying the size 12 sandals I ordered were out of stock and could they send them in brown. I NEVER ordered size 12 and notified them of their mistake via email because they DO NOT have a phone number, so email is the only way to communicate with them. I reminded them that this was a birthday gift and needed to arrive by October 18th. On October 19 the shoes had still not arrived so I sent an email requesting them to cancel the order. I did not receive a response from them. The shoes did finally arrive a few days later, but in my opinion it was not worth the headache and hassle.

    So, if you do decide to order from this site you should allow PLENTY of time for mistakes to be made. And if you want to return them for any reason, good luck getting anyone to respond to an email.

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