Poor quality and unhelpful customer service

I bought some of their new Ecohoaka’s since they looked so good on Instagram

The quality of the halter top was pretty poor with extra thread sticking out on the front and I believe there was a manufacturing issue since it’s a double layered top and when I put it on, the outside layer seems to have more fabric causing it to bunch on the top making the nipple area stick out and sag weirdly.
I’ve had no issues with the other top and the bottoms and they look great

However, once I contacted their customer service team they were super unhelpful and told me to fix thread issues myself (which of course I can try but I don’t want to damage my bikini or they probably will not help me to fix it) and that they believe that there isn’t an issue with the bikini - which I don’t really understand if they are basing this knowledge on other bikini that they have in stock or something but it seems weird since I sent photo of the issue that seemed pretty obvious
They also blamed me for having a size that’s too big despite me having an XS when the sizing guide recommends a S

It’s not worth me sending back since the return shipping is so expensive and I’m worried I might get another crap product

I’m not sure I would recommend purchasing from them since the quality seems a bit inconsistent and customer service was very unhelpful and it didn’t seem like she really care about trying to help me at all

Dyes my skin black everytime I wear it but I love it

Y'all, I love my hoaka swim suits. Fyi my sizing is Bust 29, hips 35. I wear a 27 in Levi jeans and a 32C bra.

But my black one continually dies my skin black. At first I thought it might be my sun screen but I would put the suit on and get to the beach before putting the sun screen on and just on the drive it dyed my thighs black... Not cute! I've tried soaking it in cold water, I've tried changing sun screen, I've tried no sun screen but still no change!

Other issues I've encountered, They are tricky to size. I have size small and medium bottoms and both sizes have their own issues. So when I wear my
-modern style small bottoms- they barely cover my butt crack ?but no camel toe.
-Bootykini small- only fit comfortably if I pull up on my hips high, but causes mild camel toe..So my lady feels strangled if you know what I mean..
- cheeky small- barely covers my butt crack but no camel toe
- Hip bottoms medium- much better coverage but terrible camel toe due to a wider piece of fabric in the crotch..

I feel like I can't win with the bottoms. Which is crazy because I own a bunch of them! If I knew a tailor who could work with the material I'd order medium and have the crotches fixed but no one I've talked to is confident about working with neoprene. I even tried buying special pads that prevent camel toe in swim wear! Which does work for the smalls but it's uncomfortable. I'm always worrying it will come out.

My tops are great! Again I have an array of sizes, but I'll tell you this:
Size up. If you think you're a small, get a small+ or small++! This will save you from many a nip slip! I have two size small tops and a medium top. Next time I'm going to try a small++.

All in all I think the issues I've had are the same issue you'll have ordering any swimsuit online. However I do wish they had + options for the bottoms so I could have my butt crack cover while also not having camel toe.
The fabric is a great quality when it's not bleeding on you lol. I've surfed and body boarded in my hoaka and it does stay in place well!

Also for a brand that preaches body positivity It would be great to see them use women's sizes vs junior sizes. Why not use both right? Because their "plus size" options barely fit the average sized woman.

The brand isn't perfect but they definitely are working hard and innovating. In comparison to other brands they turn out new styles and sizes way quicker. And I do think they listen and care about their customers. I will keep trying to find my perfect fit hoaka! I'll update if I find it lol ?✌️

Not satisfied

I bought my Hoaka after months & months of wanting one; months of entering instagram giveaways, and months of obsessing over the bikinis that looked so beautiful on Instagram. I still love the companys owner Elisabeth and the girls who represent Hoaka with different body types; but I’ve lost some faith in the company. Once I got my order after weeks of waiting; the bottoms (size large) didn’t even fit over my bumb. The medium top felt like I was trying on a child’s sports bra. So I sent it back and got size XL bottoms, and a large top. Another few weeks and it’s here finally just in time for winter. Yay :( so my Hoaka is finally here and still, both are a tad bit small. So I email the company and ask them how these sizes can be XL and L because they fit super small. And they reply saying “sizes are in junior, not like child but junior” so junior as in teen or tweens. I found this bizzare because I couldn’t find that anywhere in the hoaka website or Instagram page; I wish I had known that before I ordered my hoaka because I would have waited for more size options. I still wear my hoaka but it’s defientely not what I was hoping for. Now I see that Tessa brooks and Erika costell are hoaka representives and in the Bahamas for a hoaka trip. I had loved this company even after the whole bathing suit mishap; but having two horrible girls as ambassadors sent me to start hating Hoaka. The two Instagram stars faked an abuse story including Team 10 & caused a lot of controversy. I personally hate Erika and Tessa, but many people have different views on it. I’ve lost some respect for Hoaka but I still support them, and hope for the best for Elisabeth and her company.

It was good at first...

Il est fort probable que vous connaissez la compagnie Hoaka Swimwear de la jeune entrepreneure originaire de Mirabel Élisabeth Rioux. C'est une compagnie de bikini fait de néoprène qui a commencé à vendre sur son site www.hoakaswimwear.com en avril 2016 et qui fait fureur, c'est le cas de le dire.

Je me suis procurée le Noémie (discontinué, celui sur la photo) en septembre 2016 et j'ai dû échanger le top car il n'était pas conforme à la charte des grandeurs sur laquelle je m'étais fiée.

Je me suis procurée mon deuxième en novembre de la même année, soit le Jones. Il me fait, par contre, le bas du maillot, lorsqu'il est en contacte avec de l'eau, se rempli de cette dernière et gonfle et reste ainsi. J'ai donc du tissus gonflé sur mon maillot. Pour le top, à certains endroit, il a décoloré blanc et mauve à d'autres... bizarre.

Se détaillant à 69$ US, je n'en rachèterai plus, malheureusement.