I too purchased Nono back in 2013 and was so excited to try it as I had first seen it advertised on tv and then researched it online and read all great reviews. I remember trying this out for the first time and kept burning my skin on my legs. It certainly took me a few tries to get used to it. It was working on removing the hair on my legs as I could smell the burnt hair, this was the first step. The second step was buffing out the skin with a little cheap pad that had the one side glued with the lightest sand paper, so basically I was sanding my skin. Third step was to apply their brand of lotion, and believe me when I say, that cream burns. I kept on using this machine because it wasn't cheap to buy and I wanted for it to work. I figured since it wasn't really working on my legs, I would try it on my underarms. That was a big mistake as I had burnt the skin so bad it took weeks to heal and I had to go without deodorant for a good week. So the underarms were off limit now. OK I decided to try it on my bikini line as there was an attachment for that area, big mistske, it was awkward to use around that area and it did not remove any hair. I even tried it on my thighs and it was a failure as well. I have tucked it away in a drawer now and once in awhile I will take it out and try it, hoping it would work. Failure. Don't waste your money on the one.

NoNo promises eventual elimination of, permanent reduction in, and immediate reduction in rate and thickness of hair growth. NoNo says that you should see an improvement in 2months. NoNo also promises that all this willl be entirely painless. This is supposed work by sending heat down the hair and destroying the root. After 5 months, I maybe see a slight slowing the rate of growth however I cannot detect any change in the amount of hair. Also, in the first 3 months I experienced a lot of irritation from the heat produced by NoNo. This was a really expensive failed attempt to eliminate unwanted hair. The entire purchase was a complete disappointment! Even the online purchasing!!! There was no chance to "confirm" my purchase, after I had selected one NoNo the following page asked if I wanted one for a reduced rate if I purchased the maintenance plan (new heating elements, lotion, buffers). Which I selected, it wasn't until the page to print off the receipt that I saw that I had already been billed for 2 NoNos. NoNo says that they offer a full money back guarantee. Well, when I called to attempt to cash this in I was told that I had to wait until the completion of 60 days for the full refund. 70 days later I was told that I am no longer eligible, that the full refund is only good on the 60th day. So, I'm left with 2 useless NoNo's and am about $400 poorer. The NoNo does not work at all around any sort of contour, like shins, knees, jaw, bikini line...
On the positive I will say that it is portable, reliable and the heating element has not worn out after 5months. They estimate 2 months use.