Well I have been to concepts 2 times prior. Had a Groupon coupon, so thought I would give it a go
My hairdresser JEN .....rocked. Very good at what she does.
Went to her 2 times.

Then went back to get my hair DYED. as someone stated here. WTF?
My colour was $60. then they added on BLOW DRY for $30??? WTF?
WHO DOES THIS IN TORONTO? NO ONE!!!
And like someone stated here, when I called to book a Colour appt. the receptionist asked
"would you like a blow dry also?"
I say "um yes"
WHO ASKS THAT at a salon?

ANY salon I have been to the blow dry is a given and INCLUDED in the price
I didn't even have my hair CUT. I got that 2 days prior.

I thought I had found a new place to get my hair done. BUT after THIS FIASCO: NEVER AGAIN!

Concepts: YOU really have to re-do your prices and DELETE the blow dry extra
You think we are going to get a colour and walk out with wet hair? WTF?
And fix your stupid website. I betcha it is NOT up because you don't want anyone to see your IDIOT prices.

WOW. NEVER AGAIN. You lost me as a customer and everyone I told in the beginning
EVERYONE at my work says you are crazy for charging $30 for a blow-dry
YOU are NOT HOLT RENFREW and even THEY DO NOT CHARGE $30 for a blow-dry
I am so flippin' mad!!!!!!!!!!