The only movie theatre in my city is now across town from me; they got rid of the (cheaper and better) one that was closer years ago. This theatre, Empire studio 8, is rather expensive in comparison to most theatres (like the one in Niagara Falls, for example) and the selection isn't fantastic. I know they can't usually help what they have in their theatre, so that isn't a huge issue.
What I do have a problem with is the lack of caring when it comes to the employees and their jobs. They do their job, but they're pretty well zombies and don't care about any questions or concerns you may have. The clean up crew does a half-assed job; I have found garbage in and around a few of the seats when I went. The clean up crew gets paid to clean and make sure the theatre looks presentable for guests. The hosts who check you in to your theatre for your movie don't usually care if you walk past them without showing your ticket, so you could easily walk into a different movie than what you paid for. These people are getting paid for creating a nice, clean, inviting environment. I don't see why management hasn't noticed that they don't do this yet.
Overall, I will continue to go there since there's nothing closer, but I have gone to the one in the falls just because it's cheaper and the service is better.
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