DO NOT COME HERE for hair coloring! Terrible experience!

Rewarded 0.5 star for:
- Clean, bright, spacious, conveniently located.

Deducted 4.5 stars for:
- Patchy, uneven dye job
- Being ganged up on, not listened to, repeatedly brushed off, unprofessional communication
- Not cleaning dye stains off my skin
- Money driven instead of customer focused

Haartek does not care how their customers look, they only care about how much money they can extract from them. They do not stand behind their work and they do not think that customer dissatisfaction is their problem.

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4.7/5Facebook · 26 votes
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4.5
(76)
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Yvonne Yu
1 review·9 photos
32 minutes ago
NEW
Service: Hairstyling
DO NOT COME HERE for hair coloring! Terrible experience!

Rewarded 0.5 star for: … More


+6

Hemavathi Prabhakaran
Local Guide·17 reviews·10 photos
8 months ago
Service: Hairstyling
Positive: Cleanliness, Professionalism, Punctuality, Quality
Mila did such an amazing job with my hair! I’ve never had anyone handle my hair so gently and with so much care! She is so patient & so dedicated. I definitely recommend her!!! Such an amazing hairstylist ❤️ … More


Mila Zekhael
1 review
a month ago
My first hair cut here was not really what I asked for. My second blow-out and styling only lasted 30 minutes after the salon. Most recently, a senior stylist "Lau" got multiple rolling brushes stuck in my hair... it took multiple stylist … More

the kings
4 reviews
4 months ago
Service: Hairstyling
My daughter had a hair cut today. The stylist was totally unprofessional uncooperative with the style we asked, also showed her a previous photo of hair cut my daughter had at another salon and no one of them helped budge in fixing it. The bold old guy as the owner totaly ignored it will never use them again they are money hungry.

3
https://www.haartek.com
Haartek Salon: H O M E
55 Bloor St. W., Unit 121. Toronto, Ontario M4W 1A5. Email: [email protected] · (416) 964-2666. ​. © 2018 by Haartek Salon.
You visited this page on 09/07/22.
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Haartek Salon, Toronto, Ontario reviews in Hair Salon - ChickAdvisor
The stylists at this salon truly care about their work and clients, and the atmosphere is INCREDIBLE. So welcoming, kind, beautiful and fresh. Not to mention ...
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Haartek Salon · 55 Bloor St W Unit 121, Toronto, ON, Canada M4W1A5. Get Directions · Rating · 4.7. (26 reviews) · 459 people checked in here · +1 416-964-2666.
4.7
(26)
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Haartek Salon - Reviews | Facebook
Ela is absolutely amazing! She's been doing my hair for a couple years now and I get compliments ALL the time! She constantly keeps up on the latest hair ...
4.7
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Haartek Salon - 55 Bloor St W, Toronto, ON M4W 1A6 - BestProsInTown
Tips & Reviews for Haartek Salon. by appointment only bike parking accepts debit cards good for kids haartek gift certificates are available, please inquire ...
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Working at Haartek Salon in Toronto, ON: Employee Reviews | Indeed.com
I enjoyed working at Haartek. The management, clients as well as the stylists were great. All assistants got bi-weekly training and were able to practice ...
5.0
(2)
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haartek salon. Beauty, cosmetic & personal care. Goldwell Titanium Salon  Founders @remobot & @haarpan. BOOK & SHOP ↓. www.haartek.com.
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Yvonne Yu
1 review·9 photos
32 minutes ago
NEW
Service: Hairstyling
DO NOT COME HERE for hair coloring! Terrible experience!

Rewarded 0.5 star for:
- Clean, bright, spacious, conveniently located.

Deducted 4.5 stars for:
- Patchy, uneven dye job
- Being ganged up on, not listened to, repeatedly brushed off, unprofessional communication
- Not cleaning dye stains off my skin
- Money driven instead of customer focused

Haartek does not care how their customers look, they only care about how much money they can extract from them. They do not stand behind their work and they do not think that customer dissatisfaction is their problem.

Came for color and cut, after paying $678 (300 for color, 200 for bleach, 100 for cut + tax), I left with a patchy, uneven dye job. There are patches of light and dark to almost black in the midsection (see pictures). When I asked why my hair turned out so patchy, my stylist became aggressive, then asked her colleague to join her in dismissing my simple query and I was told in a condescending & authoritative tone, “it's just how this dye works, you have to come back for a second dye for $200 to even out and deepen the color”. They never addressed or explained why my hair has light and black patches in the midsection. Their attitude was defensive. One of the stylists brushed off my dissatisfaction saying “no body will see it unless they look at your hair up close.” What an ignorant comment as I do not color my hair for other people, I do it for myself! They essentially admitted that the outcome was poor however, they did not care that it bothered me. I was ganged up on and made to feel as thought I was wrong for advocating for myself and questioning the poor job they did, it was very insulting and dismissive. This was the 5th time dying my hair the same shade of purple and whenever I was not pleased with anything, the salon would always fix it for free. The fact that Haartek wants to charge to fix their errors and poor methods is very unprofessional.

What also seemed inappropriate and unethical, was being told, while I was already sitting in their chair, that if I wanted bleach from the roots there would be an extra fee, which surprised me because the bleach already cost $200! I felt pressured so I opted out. In hindsight, I wish I paid the extra fee because my black roots are already showing – to the extent that it looks like 1 month of growth. When $200 was charged for bleach, root bleaching should be an option, not an extra fee. I would have appreciated being told of any surcharges at the time of booking instead of while I am seated in the chair with the process initiated – my ability to make an informed decision was taken away from me.

Also, the dye job left stains along the sides of my face, ears and neck. Elumen does carry a product to remove dye from skin, my previous salon would clean me with it. When I asked (yes – I had to ask to be cleaned up), they told me to try face toner, nail polish remover, hand sanitizer and rubbing alcohol at home. After trying multiple options without success, I soaked a cotton pad with rubbing alcohol and rubbed my temple. I regretted it instantly as it stinged, dried out and irritated my skin and the alcohol fumes irritated my eyes which caused them too water. I mistakenly rubbed my eyes, developed eyelids dermatitis, and had to see a doctor!
To add insult to injury, I got a call the next day from the stylist, saying she spoke with the owner and to fix the poor dye job, they would take $100 off the usual $200 charge, but only if I returned within 2 weeks. I said I needed to think about it. I declined the offer and decided to write this review instead.

Last year they burned my hair using bleach that was too strong, my ends broke off every time I combed my hair. I had to comb over the sink otherwise the bathroom floor would be littered with broken off hair. Which is why you can see the texture of my hair look bad from the midsection to the ends in one of the photos posted. I should not have returned to Haartek, but I was lured by the convenience of the location. Big mistake!