I was shopping for a bikini, and I couldn't find a colour I liked in the store so after searching online, I found this website that carried the exact same bikini in a colour I did like. After purchasing the product, later in the day I changed my mind.

Although the website is user-friendly and hassle-free and well reviewed, my experience with the customer service was a disgrace! Upon trying to change/cancel my order prior to shipping, my needs were treated with complete disrespect. Based on this experience, I will NEVER DEAL with this company again! BUYER BEWARE. I was given a complete runaround about my order being cancelled, or shipping stopped. As soon as they have your payment, good luck getting any changes made and get ready to pay any additional shipping costs for product refund.

First and foremost, any company should offer courteous and co-operative customer service...
and not slimy, business "tactics".