As a mother of two young children (aged 1 and 2) a dinner out with my husband is a rare occasion. We went out tonight to celebrate our third annivesary after finding a babysitter for our girls. We went to the South Common location in Edmonton.

We ordered two New York Classic dinners- one 10 oz and one 14 oz both with baked potatoes. Our garlic cheese bread came out quickly (and was by far the best part of our dinner experience), the ceaser salads were also good. Next comes the issue. The steaks finally came- my husbands looked ok from the start, however mine came was mashed potatoes instead of baked potato. The next time the waitress walked by, I mentioned this issue to her. She said she would get me a baked potato right away. While I was waiting, I decided to cut into my steak and eat that. The steak bled all over my plate- not expected as I had ordered a Medium Well steak. I again mentioned this to the waitress the next time she walked by. I was informed that they would make me a new steak and it would be out shortly. I sat back and tried to remain positive and enjoy our rare evening out.

I asked my husband how his dinner was. He had ordered a rare steak and it arrived much closer to medium then rare. He ate most of his steak, but the last quarter of it was incredibly fatty and so full of grissle that couldn't be chewed. The manager came over shortly after that with my meal again. He asked me to cut into the steak and see how it was. I cut into it and it looked good. We were at a table with no light or candle, the lighting made it difficult to see. The manager told me that my meal would be taken care of for the trouble. I ate my baked potato and vegetable and part of the steak. The steak was over cooked and was very chewy. There was no pink in the steak at all. I really did not enjoy this at all because I do not like eating in front of people when they are not eating. I would have thought a restaurant that specializes in steaks would have been able to grill a steak correctly at least 1 out of 3 times. We had three steaks on our table and none of them were cooked as ordered.

The bill was still $70 with the tip included. My husband ordered one beer and I had a virgin margita and a hot tea. This is still a lot of money for us considering neither or us enjoyed our meal. It took longer then expected as we had to wait for my meal to be recooked, which led to us missing our movie. All in all, our trip to the Keg Steakhouse was incredibly disappointing.

I sent an email to the Keg explaining my experience and the general manager from this location called my husband and spoke to him about this experience. The restaurant has sent us a ift card in the mail to make up for the experience. Hopefully next time everything goes better.