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Walmart Reviews - Southern Pines

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    Recommended? You Betcha!
    March 12, 2014

    I have begun shopping at Walmart more frequently. as they have expanded their merchandise in Canada to include produce and they now offer pricematching. There are some great deals to be found for produce (e.g., tomatoes, green/red peppers, etc...) and other packaged food items. Great deals to be found in the pharmacy/make-up section as well!

    I just find that the customer service at these locations is AWFUL!! They are not helpful, uninformed of the store's departments/product selection and didn't make careless errors at the check-out counter. I was at a location on Monday night where my order was over $100 - I let the cashier know at the beginning of my order that I would be paying with debit. She ended up pushing the cash button which opened up the till. When I reminded her that I was paying with debit, she had to call a manager. I was informed that ALL OF MY ITEMS needed to be rescanned on a new receipt! This would have been a minor inconvenience with a few items but completely unacceptable considering I had bagged all of my items into my own bags and placed them back into the cart!

    What an ordeal and complete waste of my time! But a clear example of their poor customer service!

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