PANDORA IS GARBAGE - SEE PICS

I receive and collect Pandora charms for birthdays, Christmas, etc. When we travel to another country or different states in the US we grab a Pandora charm. See the picture attached of one of my bracelets when I took it out of my safe to wear! I cannot believe how awful looking my bracelets are! There’s no luster left and there’s no shine left. I polished them before I put them away.
Pandora is that junk jewelry that you find in the bottom of your jewelry box!
I’ve wasted probably thousands of dollars on Poopy Pandora between gifts to my sister, my mother, aunts, and my daughters with Pandora junk jewelry.
Do yourself a favor and buy only diamonds and platinum. For a night out buy $5 cheap bling jewelry that you know you’ll wear for the night and don’t mind throwing it away.
No more Pandora junk jewelry! I’ll stick to Just diamonds and platinum for me!!
I’m going to call Pandora and see what they’ll do about it. I doubt it but, I’ll update the post if they’re willing to do anything.
I took the Pandora out of my safe and now I have room for more real jewelry!

Called 4 times to get some progress (300 word count)

For the month of June 2020 there was a sale of 50% off. I ordered 5 items costing over $300 cnd. I tried to apply the 10% from "new customer" but it didn't at the time of order. However, their hotline was closed and there was less than 48h left of the sale.
-The following day I called, they said once it was shipped to call.
-That didn't make sense so I called again to get someone else. They did apply it, only when I realized that they applied it to the cheapest item, i.e. $40 item instead of $100 item - if not the entire order ($30 discount and not $10)
-Called again but they can't do anything since it's only "at the time of order". But was willing to give 20% for my next order. (I'm a guy getting this for my gf, so I won't order again from this experience already). Asked to speak to the manager, but wasn't in so they will contact me later. Got an email a minute before the hotline closes saying that "it was already applied".
-Called again but this time the manager was in and "will apply the discount to the entire order" - but it will take 3-10 business days.
-Called again to verify that it is legit and not just what I wanted to hear and they confirmed that's what is on file.
-Still waiting on the discount but if i wait too long the anger will go away and people may not benefit from this - for those that read this, I read this but I wanted to give the benefit of the doubt and shame on me.
-They spent $440 mil cnd (2018) in marketing but they have horrible customer service - couldn't find the customer acquisition cost, can't wait to see the them file chapter 11 bankruptcy as the charms was just a fade

TLDR: called 4 times to get some progress

I don't understand the obsession with these bracelets..I find nothing special about them & I don't find them pretty at all. To me, it seems that it's just a status thing.