Wouldn’t use again

Travel from YYC to Cancun - flight service was horrendous, only one working bathroom. When I asked about it they said it was their oldest aircraft. Not comforting. Flight attendants were abrasive and rude. Only got water offered twice for a 6hr flight. Ordered 2 beer at lunch because there was a meal discount and they would only serve 1 at a time - asked for my 2nd that I already paid for and they acted like I was stealing because I had no proof of purchase (which they didn’t offer). Excursion svc at the hotel wasn’t knowledgeable or clear on the activities offered. We booked a trip to dolphin discovery and weren’t told we needed ID, extra $ or that there were option on the types of interactions. We were told kids were free but if you want photos (you can’t take your own) it is more than the price of admission!