SO DISAPPOINTED

we have always gone for SPECIAL occasions to this restaurant. This time it was so disappointing. It took over 1 hour before the food was finally served.
The meal was lukewarm, the chicken over-cooked so much so that I had to ask for a steak knife to actually cut it - but I did not want to wait another hour before a replacement would be served.
The prices have always been on the HIGH site - but for SPECIAL occasion one would take that in consideration. However, now the prices are way too high.
my bill was on 15.7.2023 Table #61 Check #6702220-1 Customer #8