At first I thought it was great you can go to the gym a well equipped gym for 16$ but then you quickly realize that it is too good to be true. I use work out in the mornings at the one on Young and Bloor. I was there one day and there was a few of us there waiting for it to open when it didn't. There was no sign that they closed that gym location and the staff didn't even inform us the day before. I went to the one on Main and Danforth and it was just as bad. My membership was a year long and I didn’t even stay 6 months that long.
Machines were always broken.
The change room was not clean.
Classes were during the day when everyone is at work??
The customer service SUCKS. If you have a question, or need to contact head office it is only via email. If you ask a staff member they would give you inconsistent information often leaving you hanging. I guess in the end you get what you pay for. you go to the gym to de-stress not get more stressed.

I moved to GOOD LIFE and for the little extra money it is well worth the investment in yourself.

I go to the Dufferin Mall location. True, it is cheap and the machines are available. Yet if you can barely stand going.... These are the things that drive me crazy about it.

- selling bottled water on site, with no water fountain and no facilities to recycle bottles, which just go in the garbage
- they either conduct or allow others to conduct seminars on site flogging herbalife - known to be a useless product and pyramid scheme
- staff are all about seventeen, rude, have no fitness knowledge and do very little - it appears that they have no supervision
- all of the signs and programs are promoting weight loss - hardly affirming for the women who go there. There is also dated and inaccurate healthy info posted around the place.
- things that break are left broken forever - the a/c was broken in the summer and wasn't fixed for weeks and weeks, while women were coming dangerously close to cardiac arrest - staff tried denying that it was broken, or that it had been fixed until it was so blatantly untrue that they had to admit it. Not that it matters, but just as a question of tone - the huge mirror in the room that they hold classes has been held together with duct tape for quite some time.
- the music is incredibly loud and obnoxious - on one super-infantile radio station all the time. most women wear headphones like me, so it's not for their benefit, and in fact just creates an infuriating conflict with whatever you're trying to listen to. I go toward the end of the day and there will often be this idiotic music blaring with literally two others working out wearing headphones. This has gotten to bug me so much I can barely use the gym
- staff will actually try to pressure you to leave before closing time because they have somewhere to go and want to get out. which is not cool with me, since that is the only time of the day that I can go.

Any feedback you give receives a blank stare. The problem is that even if you have no expectations of classes or staff there are actually features of the gym that will aggressively annoy you and make you not want to go.

I joined this gym back in January 08. It was cheap and convenient which is the only good points about it. They constantly cancelled classes suddenly and replaced them with nothing. The locating of classes at the Yonge and Charles location has large pillars that made for seeing/hearing the instructor very difficult. Equipment was broken for months without being fixed.

The kicker is that now Yonge and Charles is closed, without a call or letter to those who called this their "home" gym. Just a note on the door - Surprise! All other locations are inconvenient which in my opinion makes a gym useless.

Stay away! I'd pay more to have a reliable, clean and functioning gym from now on.

This gym is shady. Its cheap but expect horrible customer service. At first, or should I say until you sing up the staff is extremely friendly and after that quite useless, unprofessional, with no manners....

Head office NEVER picks up the phone or returns the calls. The gym on Peter St. has equipment that is cheap and is falling apart. workout mats are dirty. class choices are very very limited and they suck. oh yeah and the 'head office' with 905 number is actually a credit/collections company in Toledo Ohio?!!! What is up with that? HORRIBLE! but what to expect for $30...i guess

I would not recommend this gym to anyone.