I actually got my laptop from Future Shop and the employee who helped me find one was super friendly and helped me find the best one for me!

I totally agree with lath0013. Future Shop is not a good place to shop for electronics! I think the worst thing is the exchange/return policy. For such a large company, you would think that they are more lenient with it. But if you have a gift receipt from a gift past due, they will not give you a refund. They wil give you a store credit and that expires in a month! And to even get that is a struggle, you have to talk to the manager for hours and work something out. Best Buy it uuupp!