Sephora Reviews - Toronto

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235 reviews
Ranked #1 out of 159 in Boutiques & Malls (Toronto, Ontario)

Sephora was founded in 1970 in France as Shop 8 by Dominique Mandonnaud, who, in 1993, fashioned the store's unique name by blending the Biblical name of Zipporah (Moses' exceptionally beautiful wife) with the ancient Greek term for "pretty," sephos.

Today, Sephora is not only the leading chain of perfume and cosmetics stores in France, it's also a powerful beauty presence in 24 other countries. In the United States and Canada, there are over 280 Sephora stores and over 270 Sephora inside JCPenney stores. For more information, visit http://www.sephora.com.

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    5.0/5
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    Recommended? You Betcha!
    July 21, 2017

    Best place for makeup

    The Sephora Store in Toronto is the best the employees are so nice and helpful and the store always has a huge variety of makeup to purchase. It is expensive compared to drug store makeup but the quality can't be beat. I will definitely be buying there again.

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    3.2/5
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    Recommended? You Betcha!
    July 09, 2017

    Love shopping at Sephora

    Who doesn't know Sephora? Well you can get a lot of high end brands in makeup,skincare and fragrance from Sephora. Sometimes I have a great experience at the store and other times I don't. Overall the staff try to greet and help you out. You can usually get a sample of a product to try before purchasing, which is great. I enjoy shopping on sephora.com because I find it easier to browse the site and read the reviews on the product. Also once you get colour matched in the store for a foundation you can figure out what colour shade matches you in other brands through the site. They also have a virtual makeup tester on their app...
    I am not to fond of there points program, you can redeem products with the points you collect. I am a VIB ROUGE for years but every time I try to order a points gift they are always sold out. Also, the sales are not that great 20% off and !5% off once a year which is ok. They do have a great return policy, you can return your purchase within a month if your not satisfied.
    Sometimes I find myself knowing more about the products than the employees, even if I ask for a new item they don't know about it. I do shop there all the time! Love it during the holidays with all there limited addition items.

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    3.2/5
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    Recommended? You Betcha!
    June 30, 2017

    ARNAQUE CARTE GOLD

    Séphora est un très bon magasin avec de très bon produits.

    Par contre, les porteurs de la carte gold, doivent avoir des privilèges, et bien entendue, cela sont rarement respectée, et les vendeuses oses vous dire : "Excusez moi il n'y a pas que vous dans le magasin"

    Le service envers les porteurs de la carte gold est vraiment négligé, donc j’arrêterais d'acheter pour 1 500 euros de produits

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    3.8/5
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    Recommended? You Betcha!
    June 06, 2017

    I really love Sephora . They have high end products ranging from makeup , skincare , perfumes/lotions etc . The prices are more expensive then drug store brands but tend to be of better quality . Not all of them are though . The staff is knowledgable but sometimes they aren't helpful because it's super busy in there . They also provide a loyalty program which I take advantage of .

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    5.0/5
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    Recommended? You Betcha!
    June 05, 2017

    I wanted to leave the drugstore products and try out higher ended products. Not knowing what to buy, this lovely woman approached me and helped me find exactly what I was looking for. She asked what I wanted, my price range and then began testing products on my skin. I left happy and with a bunch of free samples.

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    4.3/5
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    Recommended? You Betcha!
    June 04, 2017

    I have an OBSESSION with Sephora! They have so many different products to try. Their beauty insider loyalty program is one of the best I've seen around. You are able to sample almost any product you're interested in buying. They offer birthday gifts to their loyalty members. This year I received a Tarte blush and matte lip paint. LOVE! Everything they sell is such good quality and well known! It can be expensive shopping in there, but I try not to think about it. Lol. I've never had a large issue with them. One time they cancelled half of my order because they over sold those products. That was pretty bad, but nothing I couldn't get over. Some people have problem with the in person service, I personally think they are all pretty helpful in store. They also offer free refunds if you don't enjoy the product! It's great, especially since you are spending so much on a product. They want to make sure that you LOVE it! They often have kits which they place their best selling products in and sell them for VERY reasonable prices. I love buying those sets so I can see which products are better fit to my tastes. I love trying new products for less, so these kits are great! Especially their lip kits. I haven't bought one yet in which I've disliked! I'm still a loyal Sephora customer.

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    4.5/5
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    Recommended? You Betcha!
    May 22, 2017

    J'achète tout les mois à Spehora. Comme il y a beaucoup de variétés de marques et de choix de produits, c'est le magasin idéal puisqu'on a pas besoin de visiter tout les autres magasins. À sephora, il y a TOUT ! De plus, mon hall préféré est le rayon de parfums!! Les employés sont enthousiastes et gentils.

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    5.0/5
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    Recommended? You Betcha!
    May 20, 2017

    I love the sephora in toronto I try to go at least a few times a year they have amazing products its definitely worth the money i can spend in this store the employees are great and the store it self is beautiful

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    4.3/5
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    Recommended? You Betcha!
    May 17, 2017

    Absolutely love Sephora!!! I could spend several hours and dollars in this store. I am in love with a lot of the different brands that they carry. I love that you get pretty much get a sample of anything in the store to try it out before you buy it which is very smart. I will admit some of Sephora brand products are way over priced for the amount of product you get.

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    5.0/5
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    Recommended? You Betcha!
    May 16, 2017

    I am a VIB ROUGE, its the highest point status they have so obviously it shows I love the store. the exchange policy is amazing. if you purchase something and use it you can still return it within a month! they also have a huge variety in all things beauty

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