Clumpy and faulty tube

I got this mascara for Christmas , first use the seal broke so when you pulled the wand out it had tons of mascara on it so meant you had to take ages to scrape off all the excess to use .
Even then it was still very clumpy .
Complained to benefit who sent me 2 new ones as a replacement and both broke the same way !
Would not buy again which is a shame as I live Benefit usually