An absolute nightmare

I kept seeing friends post about Ipsy and it looked like a pretty cute way to try some products. I signed up and my first bag was “lost in transit” - I get it, it happens. I got the replacement and was pretty happy with it even though I couldn’t use one product because it was empty (they said they would replace but they did not have any left) and one because it was a BB cream but was SUPER dark even though I had put that I’m fair. Second bag came, and I was missing products. Contacted them and they sent them out. Third bag is when I finally decided to cancel. I received a broken makeup brush, broken eyeshadow and a lip gloss that was so dry and crumbly.
I went on my account and cancelled and then got notification the following month that they tried to bill me again but couldn’t (in the meantime I had switched credit cards as mine was expired and I got a new number as I changed to a rewards card) so I emailed them and explained that I had cancelled (still had the email confirmations of this) and to please ensure that they don’t try to bill me again. This went on for THREE MONTHS! After another very wordy email, I finally got through to them and they stopped but I did continue to receive come back emails until I finally unsubscribed.
Never again and I would NOT recommend

Ipsy bag

Shipping costs high and advertised in usd value, so it’s not just “ten dollars” for shipping. The things you get aren’t even close to what you set your profile to receive... some few and far between gems in it like brushes and or the brand name samples they send