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4.3/5
2 reviews
Ipsy Reviews
#2 in Beauty Kit

    3.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    June 06, 2021
    Alberta, Canada

    Why I am Breaking Up with Ipsy

    So I have been subscribed off and on with Ipsy for about 5 years now. I took a break for a couple of years because I was receiving too many duplicate products or ones that I didn't want or need. Last May, I decided to re-subscribe to as a pick-me-up at the start of the pandemic. Initially I was thrilled with my first 6 or so Glam Bags. I found that the Beauty Quiz was pretty accurate and I was actually receiving products that I liked and wanted. I was also impressed with the brand selection and discovered some great new products that I actually added to my skincare routine. But then the wheels started to fall off one by one by one. First was when I started to receive duplicate or similar products every month. Therefore, every month I would have to go into my Beauty Quiz and switch a category to "rarely" so stop getting another type of that product in my next bag. But no big deal because hey, at least we can customize right? Then I found out about the DLS controversy which I missed the first time when I was unsubscribed. I had two DLS affiliate products (Beauty Basics and Glow on 5th) in one of my Glam bags. For the sake of brevity, I won't get into the ethics of Ipsy partnering with these companies but there is a Reddit post about Ipsy, DLS and Alibaba for those who are curious. When I emailed Ipsy to complain, customer service did everything they could to avoid discussing these brand vendors with me so Strike Two for Ispy. And Strike 3 has been how long it now takes for me to get my bags. I have been getting them later and later and am not sure if it's an issue with their fulfillment centre or DHL or both. As Canadians, it's bad enough that we can't get GBP or GBX but we also have to pay for shipping and our deliveries are late. So after careful consideration, I will be cancelling my subscription once I use up my points and I'll be subscribing to a Canadian beauty box. I'm not recommending other subscribers to cancel as this is a personal choice of mine though I know I'm not the only one frustrated with them. Ipsy just simply no longer checks off boxes for what I look for in a subscription service.

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    3.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    April 03, 2019
    Alberta, Canada

    Meh not great but I'll see what next month brings

    Not sure if this is really worth it. Ipsy customer service is like a robot. It takes over a month to get it soo you get charged for the next month bag before you even get the other one! It's mostly samples some stuff is good. Lots of blush and mascaras and lip gloss . I started this in December but so far I'm not impressed.

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