Facility: My friend and I both liked the facility itself. The big changing room, the sauna, and the waiting area are quite relaxing and have a great ambience. I found the staff nice and friendly. The receptionist made sure that we arrived 1/2 hour earlier than our appointment to fully enjoy the facility.

Massage: My friend and I both booked a 45-min Therapeutic Massage appointment. We had quite a different experience. While my therapist Alissa(?) was amazing, my friend was complaining that she couldn't feel anything. Her therapist was 'touching' rather than 'massaging' her. I see that there are few complaints below regarding the service, which I think is due to their inconsistency of the provided service. There was another lady when I was paying who was complaining about how they didn't note clearly on the phone the difference between aromatherapy & therapeutic massage. It might be a good idea to clarify what service you are expecting as soon as you arrive there to avoid conflict. I would definitely go back to get another session with Alissa.