Horrible experience at this spa. I wanted an appointment for 5:30 PM, they told me they could only take me at 4:45 PM. When I arrived on time, after 45 minutes of waiting, they told me that they don't take appointments on Tuesdays and I should reschedule! They were not apologetic or courteous enough to acknowledge how long I waited, which would have made a difference for me. for THIS reason, I will not return. I am VERY disappointed, extremely unprofessional.

I've been to this spa twice. Both times, on entering, I was hit by the overpowering scent they use. I think it's frangipani, which is a pleasant scent if used sparingly, but at the spa, the over use of it made me choke and gag. The space is sprawling and has the potential to be casually hip.

Both times I had massages. They were not the deep tissue massage I expected, more like being thumped by a rabbit. I also had a pedicure the second time. I think the staff person was so tired she apply two coats of polish to one foot and one coat to the other. I felt sorry for her and didn't say anything.

I tried the spa twice now and nothing about it makes me want to go back.