I love shopping online at Sephora, but I find it frustrating that as a VIB, so many of the value sets sell out on the twice a year sale days before the sale opens below rouge status or even before the sale! I guess the solution is to shop in store. While I find it frustrating, I will continue to shop at Sephora. Their return policy is amazing and the have the best selection. Prices are high and it's easy to spend a lot, but the quality is high.