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1 review
Ten Reviews - Mississauga

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    Quality of Service

    Recommended? Fugheddaboutit!
    December 06, 2011

    We decided to have our christmas party here this year because it looked so nice on the website, a nice martini restaurant/bar....what a mistake! We were under the impression there would be some sort of music so we could dance, either a dj or live band, but there wasn't. We did go on a sunday mind you, but may have opted not to had we known. It was a dark atmosphere, with a cold feel to it, not warm at all! We had a pre selected deal with a set price, and 2 options for appy and main course and a set dessert. There were 20 of us, and we had to ask for bread, and when we did they brought a couple of plates with 2 small thin slices, so we kept having to ask for more. The only time we were asked if we would like a drink was when we first sat down. The waitress never asked us during our meal how everything was, and if we needed anything. The food was ok, but not worth the cost. I would have preferred going to the keg for a nice steak, and it would have cost far less. Then pretty much as soon as the meal ended the waitress brought our bills to us. There once again was no asking if we would like anything else, if we wanted a drink or tea/coffee. We were rather shocked by it. One of the girls went up to the waitress and complained that she didn't ask us if we wanted coffee, and she said "Oh why did you want coffee?" and she replied yes she did! The waitress proceeded to bring her a coffee and new bill, but again did not ask anyone else if they would like one. You had to ask for anything you wanted in this place because they certainly were not going to offer!!! We felt then like we were being rushed out of there, even though they were still open, and not overly busy at all. We did not feel that this was a warm inviting place to dine and left all of us with a bad impression that we will not return there! On our bill the gratuity was automatically included, and now we know why because we certainly would not have tipped as much as they made us, based on the poor quality of our service! Would def not recommend you go tho this restaurant!!!!!

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