It was my first time buying something online! When I got the package it had the right colour, length, and the hair was flawless!!! It was the first time I put extensions in my hair and it was very easy! The hair is very soft and not too much shine, just enough so it blends well with my hair. it looks like my hair! 100% real Remi hair is the way to go! I also love that they are double wefted, makes it look much better and real ! overall best hair extensions I have gotten!