I have had this laptop for almost 2 years and I have had to factory reset it 4 times because it will randomly deactivate my windows. Also the internet goes in and out on it as if I didn't have a secure connection but my wireless router is in my room and works perfectly fine with the other devices that are linked to it. I mean I do like some stuff about it like the size of the screen and that it is touchscreen which I actually never use. I honestly wish I would have spent my almost $600 on an HP like a lot of people told me to...