Hit or miss!

Dunkin Donuts I've found to be a hit or miss! There are times I go there to order my Iced Carmel Latte and its out of this world and other times it tastes burnt. Same with the donuts I usually get Boston Creme, sometimes it is on point and so fresh and other times stale and/or has little to no creme filling in the middle. Dunkin used to be my go to for donuts but I've lost that loving feeling I used to have, in my opinion the quality has gone down hill