This is my go to make up remover, I just love it! Sometimes when I buy make up at the Lancome counter at The Bay I usually get one of those special gift bags that contain mascara, eyeshadow and other make up products plus the bi-facial eye make up remover.

It's gentle on the eyes and easily removes waterproof make up. Also it easily takes off caked on mascara which I have a tendency to get sometimes...

It's worth the purchase.

I have tried several high-end makeup removers but I have always gone back to the Lancome Bi-facil. It's no surprise that it is an award-winning product. It contains two solutions and you have to shake the bottle to mix the two before using. It is more effective than your average makeup remover. It removes waterproof makeup with ease, quickly and without unnecessary rubbing. Being so effective at removing makeup, a little goes a long way with the product and the whole bottle (125ml) will last you a while.

My eyes are extremely sensitive and this is one of the few makeup removers that is gentle enough to not irritate my eyes or the skin around it. It leaves the skin feeling refreshed and moisturized, without leaving any residue. It is expensive at about $35 a bottle but I don't use this on a daily basis. I would only use it for hard to remove make-up. On most days, I would use a less expensive alternative. It also has light and pleasant scent that's not overly cloying.

If there was any complaint with this product, it would be the packaging. I would have preferred a pump instead of a screw cap but other than that I have been very pleased with this product. I would recommend it and I will continue to repurchase it myself.

I love this. I have long since stopped getting any other type. So nice, soothing, and quick to get off my waterproof mascara.

I love Lancome Bi-Facil Eye Make-Up Remover! I use a very high end mascara when I go out and this takes it right off like I was never wearing any eye makeup at all! I expected it to sting like most eye makeup removers but it didn't sting at all. It has a smooth moisturizing effect. Not quite a lotion not quite a toner. It is a little expensive for eye makeup remover but very much worth the cost!

Lancôme products never fail me, and this product is no exception. Even when I am wearing waterproof, smudge proof, heavy eye makeup, this makeup remover takes everything off. It's very gentle, yet so effective. I always wear waterproof eyeliner on my water line and many cleansers and makeup removers don't completely remove it, but this leaves no trace of it. This is by far my favourite makeup remover. At $34 it's pricy, especially for a product to take off makeup, but I'm willing to splurge for something that works!

This product is BY FAR, the best make-up remover. A little goes a long way if your main focus is on eye makeup (i.e. mascara, eyeliner, liquid liner, eye shadows). It requires little effort to completely remove the make-up and it's feels eye-friendly. No burns or irritation. Only thing to be cautious about is the main oil-base. If you're using this to fix your make-up, be sure to have a wet and dry q-tip by your side to wipe over right after.
I have used other makeup removers but none compare with the Lancôme bi-facial remover. This remover works at removing water proof mascara and does not burn your eyes. I highly recommend this product........

AMAZING! It was recently given to me as a gift so i tried it and would say its the best remover. It removes all kinds of makeup and doesn't irritate the eyes which is great. I would recommend it but it can be pricey.

AMAZING! The best remover on the market! It removes all kinds of makeup, waterproof included, and doesn't irritate the eyes at all

This is my favorite eye makeup remover ever! I always try others but end up disappointed and coming back to this one. This is the only makeup remover I have found that can take off CoverGirl's Waterproof LashBlast mascara without causing my lashes falling out or stinging/redness. It is so gentle and never irritates my eyes, even if I use it with my contacts on. The remover has two layers, a water based layer and an oily layer, that you have to shake before using. I apply this with a cotton round before I wash my face. It does leave a greasy feel after, that is why I only use it before washing my face or showering. It has the typical Lancome rose scent to it. It is pricey but lasts a while and is worth it!

I highly recommend this product for those that can actually afford this. Amazingly fast at removing the toughest eye makeup that couldn't be removed by other makeup removers.
My only peeve is that it is a tad bit pricier than other make-up removers. But I guarantee that this product works like THE best!