After many many eye make up removers that I've tried, I love this one the best. It doesn't sting, and gets the job done. After shaking the bottle, I squirt some on the cotton pad and place it on my eyelids without moving it for 30 seconds and I wipe the mascara and eyeliner off completely after 2-3 wipes!! It does leave an oily film afterwards so you will need to wash your face afterwards. I really like this product and would not hesitate to recommend this!!