All of the staff and massage therapists at Knead to Unwind are very knowledgeable, friendly, helpful and professional. My first visit I was unsure of what to expect, but I went in, and everything was already taken care of. I had pre-submitted my forms and insurance information and they were able to direct bill for me. The massages I have had have been amazing and they have a great online booking system that makes it so easy to book! Will definitely be back :)