My fiancé purchased me a promise ring from people's 4 years ago. It was supposed to come with a lifetime diamond guarantee as long as it was taken in for inspection every 6 months... but they never sent the paperwork with the ring & refused to send it. It has now lost 2 diamonds and it's a huge eyesore.

This store has some jewelry that's nice but the overall service is terrible ,the staff are quite rude,and don't seem to want to make a sale