All Blackberry phones are absolutely junk, these phones easily get worn out by using them to much, I wouldn't recommend the Blackberry brand to anyone.

Probably one of the least reliable Blackberries on the market. A simple phone for calling, texting, but if you're active with internet or social media this likely isnt your best bet. I found it had many many glitches. The keys are not black plastic, simply clear & painted, so it becomes increasingly difficult to function as scratches appear on the phone from wear and tear / regular typing. It did however hold up to drops pretty good.

This is the one BB Bold I can say is a total rip off. I have used it through work, and have troubleshoot it and seen the numerous issues people face while using it, so I can honestly say, if you want a BB, go for it, but just not this one. Out of all the people I know using this BB, only one person has a good one. The rest of them have lemons.

Some of the problems they encounter is:
The speaker / sound stops working - so no listening to music out loud or even hearing your ring tone!
The headphone feature stops working
The Hands free feature stops working
The headset sound itself stops working - so when making a call, you won't hear anyone!

Now I do know how to fix all of these, the fixes aren't very difficult, but that's besides the point. When you're paying $500 for a cellphone, you should expect for it to work straight out of the box and not come with a plethora of issues.

I don't recommend this model to anyone.